Remote Operations management Jobs · Customer Relationship Management

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  • Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
  • Align with customer executives and build relationships, assessing satisfaction and addressing risks.
  • Advocate for the Hiring Success methodology, prepare status reports, and manage project health.

SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.

$134,000–$181,000/yr
US Unlimited PTO

  • Lead end-to-end customer integrations, ensuring successful deployment of Afresh's AI solutions.
  • Build trusted relationships with retail partners' stakeholders, from store teams to executives.
  • Capture learnings and improve processes to create scalable, repeatable deployment playbooks.

Afresh builds AI platforms for grocery, focusing on reducing food waste and optimizing fresh food operations. The company has scaled to 6 enterprise-grade solutions, serves over 10% of the US grocery market, and prevented over 200 million pounds of food waste last year, with a team culture emphasizing proactivity, kindness, candor, and humility.

$70,000–$105,000/yr

  • Manage and maintain relationships between the company and customers during the order cycle, tracking orders from entry to delivery.
  • Coordinate with internal departments and customers to achieve on-time shipment and resolve commercial or technical issues.
  • Work with engineering, sales, and customers through order processes including submittals, release, and change orders.

IEM builds innovative electrical distribution systems for complex power needs. After 75 years, the company continues to push boundaries and employs engineers, makers, and problem-solvers who tackle complex challenges.

  • Lead and develop a regional field service team of Senior and Field Service Engineers.
  • Drive operational performance, revenue, and margin targets while ensuring safe and efficient maintenance of EV charging infrastructure.
  • Build strong customer relationships and manage escalated issues to deliver an exceptional service experience.

SWARCO EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, delivering reliable installation, maintenance and support services. As part of SWARCO UK & Ireland, the company offers a supportive and collaborative working environment focused on innovation and continuous improvement.

$105,000–$150,000/yr

  • Act as the primary customer advocate, building strong relationships to deliver high-quality experiences.
  • Collaborate cross-functionally to ensure on-time delivery and proactively manage risks.
  • Leverage technical expertise in engineering and manufacturing to identify and mitigate risks early.

MISUMI Americas is a leading provider of standard, configurable, and custom manufacturing solutions. It serves as a vital partner for the most innovative companies in the Americas, with a culture emphasizing respect, honesty, collaboration, and growth.